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I have a few of these cameras and I use them with BI. Recently one starting detecting motion all the time and I kept finding the video detection checked which I don't want since I use IVS with people and car detecion. I upgraded the firmware to the one dated 2023-12-21 which I downloaded from...

I have 2 of these cameras and the auto tracking works pretty good. I am using this with Blue Iris and motion triggers setup in BI. I want to make use of the IVS and ONVIF triggers in BI to help eliminate some false alarms. When I leave the settings alone in the camera and enable the ONVIF...

I am trying to use an events schedule to send the PTZ home every 2 hours to get the motion detection override zones to work. If the camera it not sent home then the override zones don't work. I send the camera home using the attached schedule. It works but the issue is that when the schedule is...

I have PTZ that gets motion in an area on preset 1 so I used the override zones for that preset but I still get motion alerts all the time. To prevent that I needed to modify the motion zone on the main motion tab. Shouldn't I be able to leave the zone A on the main motion tab alone?

This used to work but I installed a new PTZ in the same location with the same settings in BI and now the override zones are not working the way they did before. I have the zone A on the Trigger tab set to cover the whole image. I set the override mask for preset 1 to ignore some of the image. I...

This is my first time trying to setup auto tracking on this camera. There are quite a few areas in the settings that seem to be related to this such as Deep IVS, Smart Motion Detection etc. and but I don't want to make any mistakes so can someone point me to a place to get some basic knowledge...

I recently setup status alerts to send me an email if there are BI errors and logins. I am getting general summaries of the log such as motion detection sent to me which I am not interested in. I don't see an obvious way to remove these general statuses and only get errors and logins.

My cameras are setup with sub streams and 15 FPS on the main and sub stream. The PC CPU stays near 22%. I am using 5.5.2.5 In the past this setup has been working great but recently when viewing a maximized camera in the console or in UI3 the FPS is obviously slowing or dropping. This is also...

I am using substreams and CBR on the main and sub. It looks like the sub bitrate is almost the same as the main on most of my cameras. Should I be using VBR on the sub? Otherwise it seems I am not seeing an advantage of the sub.

Does anyone know the substream url for this camera?

I have DS setup with an additional 2 images to be analyzed and triggers setup with no zone crossing and Edge vector. I will always get a trigger and a clip but sometimes DS will not flag the image with a person at my door. If I test run the clip through DS it will detect the person above the...

I want to override the motion trigger setting for a PTZ for only for a specific profile. I can override for all profiles but I don't see a way to select a profile. I looked in the help file but I must be missing it.

Since I upgrade to BI5 I often get transparent like objects in my emailed screenshots and also during playback. I only record on motion. Here is an example of a person in motion. In earlier and later frames it looks fine.

After I set BI to run as a service, each time windows updates BI reverts to evaluation version. If I reboot manually this doesn't happen. I have read threads where people accidentally update BI but this is not the case for me. I have the "Make a backup of the current executable" checked. Yes I...

I have an existing server in the app and when I click on the "Add New Server" link nothing happens. There must be something simple I am missing.

I tried a few times to setup a password for the admin account and am using 8+characters with uppercase, lowercase numbers and symbols but it won't accept any I have tried. I am using edge.

I am looking at possibly purchasing 2 camera models. The Dahua SD49225T-HN and Loryta IPC-T5442TM-AS cameras. I assume the fixed camera will work fine but I wanted to make sure the SD49225T-HN can be controlled by BI.

I know the time sync on these cameras doesn't always work correctly. I have 4 cameras and 3 of them save the NTP server but 1 reverts back to the default server and turns DST back on which causes the time zone to be off. Is there something that can be done to preserve this setting. I bought...

Does anyone know where I can download the english firmware for these cameras?

Does this happen by default? I record motion only. I am not using zone crossing. If the camera in the driveway is triggered then the camera at the front door seems to be prevented from getting triggered within an unspecified amount of time. Either camera will trigger with motion but it seem the...

I saw at least one thread recommending to turn off the Cancel Shadows setting at night. It makes sense to turn it off unless the cancel shadows will reduce car lights passing over the ground at night. Has anyone found that setting helpful for that situation?

When I view a clip to find out why an alert was generated by motion in a zone, I see the zones masked for the current profile and not the profile from when the clip was created. I tried to override the schedule while viewing the clip but the zone masking doesn't change. The zones are different...