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Hello guys, I have the SD49225XA-HNR PTZ cam that I bought some few months ago from Andy and it's all working fine but I'm unable to playback any recordings when using DMSS on either my phone or laptop. All my cameras record on a local NAS. I can see that the PTZ one creates dav and snapshot...

Hello guys, I’ve just installed my Dahua PTZ and going through the available options: scan, tour etc. My question: is it a good idea to have a continuous scan or tour (with stops in between) running all day and night? I'm worried about the camera motor packing up :) thanks

Hello guys, I bought the SD49225XA-HNR from Andy last year and only just had a chance to mount it. Yesterday before I mounted it I gave it a quick test, connected the cam to my old Netgear GS110TP POE switch logged into the cam directly on .108 and although the camera was working when I tried...

Hello all, I've got IPC-HDW5231R-Z cameras which I bought from Andy some 4 years ago and now after moving house I'm planning on adding two more and thinking of IPC-T5442T-ZE 4MP. - Is this a good choice? I'm looking for monitoring short distance activities activities (I'd say up to 50m /...

Hello, I have 2x Dahua IPC hdw5231r-z camera that I bought from Andy some few years ago. I moved the house and trying to set them up again. One of the cameras is working all fine but the other loses all the settings when unplugged from the Switch (I use Netgear managed POE switch) and reverts...

Hello, When trying to edit IVS rules using SmartPSS the camera picture is not available. Any ideas please? It's a Windows latest version 2.01.0 The Dahua camera is very good but the software is crap, even the English translations in some areas are so bad making the app look very cheap and...

Hello, I've noticed that when I record events only on my IPC-HDW5231R-Z the 5seconds pre-record function is working fine but when I enable General recording (continuous) then the event recording only starts when the IVS rule gets triggered. It wouldn't be much of a problem but there is a 1...

Hello, I'm using SmartPSS on my Mac and today I was trying to export an event recording however SmartPSS exporting function is offset by an hour. As you can see below selected time range is 10am to 12pm but the "Export Selection / Scissors" option is showing 11am to 1pm and and that's the...

Hello, I have this camera and trying to draw motion detection areas etc. using the camera interface but unable to do so. I click on draw rule but nothing happens when I drag mouse cursor along the picture. I'm using Chrome on Macbook. Could this be the reason and I need IE for it to work ...

Hello, I've got two Dahua IPC-HDW5231R-Z cameras that I bought from EmpireCandy on AliExpress. The both work perfectly fine with the Dahua SmartPSS however although they also work with the Surveillance Software on my QNAP NAS the compatibility between it and the camera seems rather unstable...

Hello. I'm in a process of installing 4 IP cams in my property and use either my NAS or NVR. Since it will be all connected to the home router I'd like to separate traffic for the IP cams + NVR from the rest of the network as not to affect other devices connected to the router. I'm thinking of...

Hello, I'm going to be installing 2 outdoor cameras at my property (plus 2 extra indoor ones in the near future) and thinking of getting the following items: - CABLE: Cat6a shielded S/FTP - I realise it's an overkill but trying to make the installation future proof :) - 2x CAMERAS...

Hello, I'm thinking of getting the Hikvision DS 2CD2155FWD Dome camera however I'm confused as to whether it is an EXIR or not. When I look at US Hikvision site it clearly mentions EXIR but the UK site has no mention of that despite being same number. Are they different models? Also, where is...