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I have a Foscam F19804W that has been working with BI for years but recently decided to stop switching from day to night mode (IR schedule). I can manually turn on/off the LEDs from the console and the Bi mobile app shows the IR status correctly, but the button has no control. I really want to...

Ok, I know the answer is in the forum somewhere, I just can't find it. I had an older PC running BI, which was setup so that if there was a power glitch it would reboot, start BI service, and also allow RDP to function. Now, on a different PC running the latest Windows updates, I can't get...

Anyone know how to revert to a previous minor update? They're not on the Blueirissoftware.com site. I also tried reverting to a previous backup reg file, but that didn't work either

I have to replace my soffit mounted camera SD29A204SN which is giving me a lot of trouble lately. I was impressed with the video in @nayr's review of the SD52C225U-HNI, especially at night and would like to get that unit or something with similar video qualities. A less expensive alternative...

OK, so I took the advice of many on this forum and installed a router with a vpn server. No port forwarding! The vpn works great with a laptop and my Iphone. Apparently I didn't think it through because now the geofence doesn't function on the iphone. Assuming that I would have to remember...

I recently relocated BI to another PC, imported all settings from the previous install. Now I can't access the camera 'options' (gear icon) on the iphone. any suggestions?

I'm having trouble loading firmware into the camera. I tried power down/up holding the reset button for well over 5 seconds, but that doesn't seem to do anything. All configured parameters remain after the reset. The camera is connected thru a switch to the pc, no internet. when trying to...

I have a Dahua PTZ that has been functioning well for almost 2 years, but in the last month or so, it has been dropping the connection repeatedly. I have changed the cable, which I initially thought helped, but not the case. I increased the buffer to 20, also no help. The frame rate is set at...

Hello all, I am using geofence to switch between 2 global schedules. When I am away, the AWAY schedule allows 2 profiles to run, based on sunrise/sunset times. While at home, the Normal schedule runs a third profile constantly. Geofence does not change profiles, only schedules. Everything...

Hello, My BI server is set up for hardware acceleration ( no VPP), the cams are using BI DVR, set for D-T-D. When D-T-D is selected, the Video encoder options are grayed out, which makes sense, but the Profiles/Config selections are not. If the video file is not being re-encoded, why are the...

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I have been running BI as a service. After installing update 4.2.3.2 w32, I noticed BI would not run as service. It attempts to start, then I get this message: I rechecked my password in both BI and service manager and they both match. Anybody else having this issue?

I am running the BI exe program with no problems on a Win7 machine, but I want to run it as a service so it starts automatically on startup, in the background. I currently store the recorded files directly to a WDcloud NAS. In the instructions for setting up a service, there is a statement...

I'm playing around with the demo version and in the camera setting window, changed the x,y, values to a size larger than that of the webcam on my PC. Well, that stopped the BI program and now I can't restart it, getting the message shown below. Not a great experience so far! I'm thinking I'll...