Reolink smart home integrations offline?

ExTechjunkie

Getting the hang of it
Oct 21, 2020
55
32
New York
As of today, June 4th, 2025, human detection and button press notifications have ceased on my Alexa echo devices and Google smart speaker. I continue to receive such notifications from the ReoLink app on my iPhone. Per chat with tech support, I've removed and re-added the POE doorbell in both Google Smart Home and in Alexa app, but the issue persists. They would have me do a hard reset and reconfigure the doorbell from scratch. I suspect this is not a hardware issue (because notifications ARE being sent from the doorbell to ReoLink), but a ReoLink issue. Is anyone else experiencing the same issue presently?
 
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As of today, June 4th, 2025, human detection and button press notifications have ceased on my Alexa echo devices and Google smart speaker. I continue to receive such notifications from the ReoLink app on my iPhone. Per chat with tech support, I've removed and re-added the POE doorbell in both Google Smart Home and in Alexa app, but the issue persists. They would have me do a hard reset and reconfigure the doorbell from scratch. I suspect this is not a hardware issue (because notifications ARE being sent from the doorbell to ReoLink), but a ReoLink issue. Is anyone else experiencing the same issue presently?
I remember when I had Google speakers I would have to occasionally unlink/relink, through Google's Home App to fix things like this...
 
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I remember when I had Google speakers I would have to occasionally unlink/relink, through Google's Home App to fix things like this...
Been there and done that. Even removed and readded the device from my ReoLink account and reauthorized sharing of it to those services before unlinking/relinking in each service and then enabling announcements in each after the device has been readded. No change. I can even view the live feed from the Google Home app but still no announcements from either service’s smart devices.
My Amcrest and EZVIZ doorbell presses continue to announce properly on both.
 
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