Configtool firmware upgrade problem - DHI-VTO2202F-P

Sep 11, 2021
18
1
Bangkok
Hi All,

I'm trying to use Configtool to upgrade the firmware on my DHI-VTO2202F-P which is currently running 4.4.

Via Configtool, whenever In press upgrade an orange triangle shows "incorrect password", despite not being prompted for a password.

I know it's the correct password, it works in the other screens.

In googling this it seems like others have had this problem, but I haven't been able to find a clear solution.

Would anyone have any idea what the go is?

Thanks so much in advance