If you check the firmware after it’s loaded it will show 14R not 17R by the way.Note that the version in Andy's web is V3.120.0000000.17.R
File name is General_IPC-HX5(4)XXX-Taurus_MultiLang_PN_Stream3_V3.120.0000000.17.R.230227.bin, and Device Info is showing version 17.RIf you check the firmware after it’s loaded it will show 14R not 17R by the way.
That’s odd because I just downloaded the one from his website that said 17R on it and uploaded it to my color4kt but it still showed 14r. I didn’t do the factory resets though.File name is General_IPC-HX5(4)XXX-Taurus_MultiLang_PN_Stream3_V3.120.0000000.17.R.230227.bin, and Device Info is showing version 17.R
View attachment 165565
But same build date firmware that I've updated on other Color4K-T some weeks ago is 14R
View attachment 165566
Note that Web version is also different.
lol thanks for the confirmation. If that's the case, it's "weird", after a certain amount of time, the web GUI will timeout and auto log out so I can't see the logs.Yes as far as I know that's how it works
Have you checked the regular camera log? You can access that with other software too.lol thanks for the confirmation. If that's the case, it's "weird", after a certain amount of time, the web GUI will timeout and auto log out so I can't see the logs.
The web GUI times out at 60 min I believe .lol thanks for the confirmation. If that's the case, it's "weird", after a certain amount of time, the web GUI will timeout and auto log out so I can't see the logs.
When I go to settings and from the drop down, I go to log, all I see is log in, log out, save config.Have you checked the regular camera log? You can access that with other software too.
This is actually an issue that I was about to start a thread on: What gets logged how and where? I do get log entries with "event begin" and "event end", which say "SMD(human)" or "SMD(car)" etc. But I also get recordings with no log entry.When I go to settings and from the drop down, I go to log, all I see is log in, log out, save config.
Is there somewhere that I am suppose to go to for other logs?
I want to see which IVS rules are getting trigger and what kind, tripwire vs intrusion etc so I can tweak the camera more
Yes its on POE power and I opened the door and held the little button in.You did the reset while it was powered up yes?
Did you have it powered while you held in the reset button?What's the proper way to reset these camera's. I tried holding down the reset button for atleast 30sec and still no luck. I have one of Ten I cant access the GUI on. I can see it show up on my network 192.168.1.108 but going to that doesn't find it and pinging it also doesnt ping back. Using the config tool only sees 9 not 10 cameras So before I send it back to Amazon I'm trying to see if I can revive it.
PS I think it originally had a GUI but after changing it from 192.168.1.108 to 192.168.1.220 it never took and seems to be stuck at neither of them. So I'm trying to reset it to default so I can get it again at 108
No I currently have changed all the ips away from 108. That was probley what started this issue as I was installing several cameras at a time. But I would login and set them to a different static so i could point them. Later I went into my router (unifi USG) and sent them on the router side and changed the cameras to DHCP. but this camera I could never gate back in.Did you have it powered while you held in the reset button?
Do you have another camera or device already sitting on 192.168.1.108? Without plugging this one in, confirm nothing is using that IP address. If so, you have an IP address conflict.
I'm getting a Ping back from it on 192.168.1.220 (Which is what I set the static to when I first got in). But I can't get a GUI on 220Ping 108 and you will have your answer