Weird Event With Clips via Remote View

[jclguru]

I have two Hikvision cameras outside that I watch via Blue Iris on the
web from home.

One camera is doing something strange.

I have my monitoring setup on Refresh/Auto for Alerts.

Cam1 captures an alert.

When I click on it to see it, I see some random image from the
day time. This day time clip isn't any clip I captured before.

After an hour or so, the correct clip is displayed.

Real time viewing is ok.

Any idea what's happening?

I've included a screen print.

Thanks,

Doug

 

[fenderman]

What version of blue iris? Try rebuilding the database.

 

[jclguru]

4.2.6.8, 64 bit version.

Just tried the rebuild.

We'll see tonite.

Thanks.

Doug

 

[jclguru]

Here's what happened next.

I sign on and watching from work.

An alert happens at 11:12pm.

I view it and its the right clip.

11:33pm..new alert.

This time its showing me a day clip again.

I logoff and log back in.

The 11:33pm clip is back.

Doug

 

[fenderman]

Try deleting the dB folder.. This will force a complete rebuild of the database

 

[jclguru]

Will do.

Doug

 

[jclguru]

Looks like that worked.

Ooops, nope it started again.

Doug