Updated blue iris

[Gencom]

I updated blue Iris today, and its no longer accepting my license key, seems as though my key is one digit too long, and its not even letting me demo, so I have NO recording going on. Anyone else ever experience this??

Edit..

ok so i was supposed to renew i guess... how do i fix this now??

 

[fenderman]

I updated blue Iris today, and its no longer accepting my license key, seems as though my key is one digit too long, and its not even letting me demo, so I have NO recording going on. Anyone else ever experience this??

Edit..

ok so i was supposed to renew i guess... how do i fix this now??

You don't have to renew to be able to use the key. You're either using the wrong key or entering incorrectly.

 

[Gencom]

You don't have to renew to be able to use the key. You're either using the wrong key or entering incorrectly.

sir i assure you that is not correct... I believe there has been a change to the licencing...

XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
the new update only takes
XXXXX-XXXXX-XXXXX-XXXXX-XXXX

If your support is out i didnt notice mine was out in april, Id advise against upgrading as your key is rendered useless.. seems im not the only person

 

[fenderman]

sir i assure you that is not correct... I believe there has been a change to the licencing...

XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
the new update only takes
XXXXX-XXXXX-XXXXX-XXXXX-XXXX

I assure you there has been no change in the licensing.

 

[bp2008]

It is like fenderman said. You are doing something wrong. I installed and activated fresh BI of the current version (4.8.6.3 x64) just a few weeks ago. Key was from many months ago.

 

[Gencom]

I assure you there has been no change in the licensing.

sure

It is like fenderman said. You are doing something wrong. I installed and activated fresh BI of the current version (4.8.6.3 x64) just a few weeks ago. Key was from many months ago.

How many digits is your key?
Kinda hard to mess up copy and paste.

Rolled back to the previous version and hit the same ctl+v worked on that setup. So let me rule out pasting

 

[bp2008]

25 digits. 5 blocks of 5.

Is there any chance you could have accidentally copied a space or something at the very beginning of your copy?

 

[IAmATeaf]

Copy and paste your key into Windows Notepad to ensure that there are no other characters then copy and paste each set of 5 individually from Notepad.