Unable to modify camera IP

S

Sailboater410

IPCT+ Member
May 18, 2017
64
14
Just received a new cam from Andy and I'm having trouble changing its IP address to my subnet. I've done this before, long ago, but not able to this time for some reason. I must be doing something wrong. Not real computer savvy so maybe someone could check my work.

The camera is plugged into a PoE port and red LEDs are lit, so it is powered.

I have Windows 10, go into Network and Internet / Network Connections, double click Ethernet, Properties, Internet Protocol (IPv4), check "use the following IP address" and enter 192.168.1.10, subnet mask 255.255.255.0, default gateway blank. Click OK, OK, and Close.

I've tried Config Tool searching from 192.168.1.1 to .255 and nothing comes up. It finds all my other cameras and my normal subnet just fine.
I've tried Chrome with 192.168.1.108 multiple times and it times out.
I've tried Pale Moon, same result as Chrome.
Tried BI Add New Camera and Find/Inspect, nothing.

At one point I did open CMD and run ipconfig, and confirmed ethernet was on the .1 subnet.

Any ideas?

Thank you, Ron
 
  • Like
Reactions: Flintstone61
I should add that part of my frustration comes from earlier attempts on a different desktop PC (not the one with my cameras and BI) and it turns out the Intel Ethernet had a bad driver.... many reports of problems. Tried updating the driver but no success, so I tried my laptop.

Laptop didn't work either. Used the same procedure described in my post above except turned off Wifi to ensure it communicated via Ethernet to the camera. The camera was plugged into a TP Link 24v PoE adapter, but then I discovered there were no camera LEDs lit, so the adapter wasn't working. Ugh.
 
Sailboater410 said:
The camera was plugged into a TP Link 24v PoE adapter, but then I discovered there were no camera LEDs lit, so the adapter wasn't working. Ugh.
Click to expand...

What are you using to power the problem camera? Hopefully it's a 802.3af/at-compliant POE switch or injector, or a 12VDC @ 2amp wall wart.
 
Angry IP scanner yes. somehow i got tricked or was presented a sly alternative that turned out to be advanced IP scanner. Works about the same.
once in a Blue moon, I have had a new camera give me fits like this.
I would "factory Reset" of the cam so you have a point of reference of where to begin.

I think I got a Refurb from Andy that was on a different IP long time ago.
But I would expect that is possible with a refurb.
 
  • Like
Reactions: SpacemanSpiff
Thanks Flintstone and Frog, a camera reset is a good idea, forgot about that.

Looks like Angry IP Scanner is a .org site without any "trick" alternative sites, I'll try downloading on my BI system machine in a bit.
 
SpacemanSpiff said:
^^^ This first. I always perform 3 consecutive factory resets with all purchased cams. Angry IP scanner is your plan 'b'
Click to expand...

I do the same thing for EVERY camera I get - who knows if it is a return or what. I actually do that for any electronic I buy that has that ability.
 
Molbo said:
is your camera network 192.168.1.* or something else ?
Click to expand...
The OP states in his first post that he sets his Win 10 PC to a static IP of "192.168.1.10, subnet mask 255.255.255.0, default gateway blank."
:cool:
 
You must log in or register to reply here.
Top Bottom