UI3 Streaming Quality

Pmarsh7285

n3wb
Aug 10, 2024
6
0
United States
First time BlueIris user, trying to get my first camera setup and configured so I can copy the rest. I'm noticing a large decrease in streaming quality between fullscreen on the local BI PC and when using UI3 to view fullscreen. UI3 is considerably worse, no matter what settings I use. It is a IPC-T54IR-ZE-S3 camera.
These are the camera settings from its web interface:
1752247636070.png

I have substream enabled in BI
1752247769116.png

I don't know if theres additional profiles or settings to tweak in UI3 of if the quality will always be degraded that much when remote viewing. I was hoping I'd be able to use VPN away from home to view a clear mainstream but UI3 is not making that easy.
 
That setting is in UI3 not the camera GUI or BI.

But no reason to run 30FPS either - 15FPS is more than enough.
 
That setting is in UI3 not the camera GUI or BI.

But no reason to run 30FPS either - 15FPS is more than enough.
I tried searching but is there a wiki or guide for UI3 settings?

Also, I will be setting everything down to 15FPS, was just initializing everything at max and checking out quality. Coming from a horrible mix of Reolink and Eufy at my previous place where wired cams were not an option.
 
For me, setting the UI3 Streaming Quality to Jpeg HD gives me the sharpest picture. You should go through the UI3 Help file. Lots of good stuff in there, but also many settings are not mentioned.
 
Yeah that doesn't seem to do anything. I'm on my wired PC, connected directly to that LAN and get two vastly different images whether I'm on BI console or Web UI. I've looked for setup videos, guides, etc. on proper settings for clear playback in UI3. I'm just not finding anything that helps with playback quality.
 
Choose the 2160p (4K) streaming quality option in UI3 of course. For optimal quality, avoid the VBR profiles as those are relatively low quality on purpose in order to reduce bandwidth usage.

However there's another factor involved for many users. Blue Iris before version 5.9.9.54 was ignoring UI3's streaming profile choices (at least the bit rate part of it) if the "Streaming 0" profile had never been accessed and saved in BI's settings > Web server > advanced. I don't know how far back that bug goes, so if you are on an older version of Blue Iris, then I recommend you update it. If you can't, then open the streaming 0 profile in Blue Iris's local console, change something like increasing the bit rate by 1 Kbps, then OK out of all the panels to save the changes. Reopen the video stream in UI3, and it should become much clearer.
 
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Choose the 2160p (4K) streaming quality option in UI3 of course. For optimal quality, avoid the VBR profiles as those are relatively low quality on purpose in order to reduce bandwidth usage.

However there's another factor involved for many users. Blue Iris before version 5.9.9.54 was ignoring UI3's streaming profile choices (at least the bit rate part of it) if the "Streaming 0" profile had never been accessed and saved in BI's settings > Web server > advanced. I don't know how far back that bug goes, so if you are on an older version of Blue Iris, then I recommend you update it. If you can't, then open the streaming 0 profile in Blue Iris's local console, change something like increasing the bit rate by 1 Kbps, then OK out of all the panels to save the changes. Reopen the video stream in UI3, and it should become much clearer.
Yeah I'm on 5.9.9.64 so past that. I already had unchecked "Limit Bitrate" for the profile change. I installed another of the same model camera yesterday and oddly enough, the first camera I was having issues with is now clearer in UI3 but the second camera is now having that same quality issue in UI3. Every single parameter is the same between the two in the Camera Web Server, BI Console settings and UI3. I'm just going to install the rest of the cameras and continue tinkering.
 
Yeah thats what I was initially looking at to see if maybe the resolution wasn't correct or there was some network issues, etc. but they both seem fine.

Working Cam:
1752413673629.png

2nd Cam thats low res. Its like I click on it to go fullscreen and it doesn't transition to Mainstream like the other cam above.
1752413768905.png


However, when I right click and choose properties, they differ in what is displayed for Main and Sub stream.

Working Cam:
1752414140707.png

Low Res:
1752414168615.png


UPDATE:
Not sure why this made a difference but I went back into the BI Console for Cam Settings and noticed my working cam showed this under Video tab:
1752414900746.png

Whereas my blurry cam had the image format set to 2688 x 1520 (what I would expect it to be). Changed it to match the 848 x 480 and now I get clear resolution in UI3 when opening fullscreen.
 
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Somehow Blue Iris thinks your "low res" cam's sub stream is the same resolution as the main stream. And yet that one appears as low resolution. Very strange. You should check that the camera is still configured as shown in the two screenshots above (which is a good configuration). If the configuration all looks fine, then delete and re-add the camera in Blue Iris because something might be messed up about it such as the "Anamorphic (force size)" checkbox in camera properties > Video, which is (or at least used to be) kind of abused internally by Blue Iris when you use a camera with sub streams, and if you then go tweaking it afterward it can be tricky to get it back to working properly.
 
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Somehow Blue Iris thinks your "low res" cam's sub stream is the same resolution as the main stream. And yet that one appears as low resolution. Very strange. You should check that the camera is still configured as shown in the two screenshots above (which is a good configuration). If the configuration all looks fine, then delete and re-add the camera in Blue Iris because something might be messed up about it such as the "Anamorphic (force size)" checkbox in camera properties > Video, which is (or at least used to be) kind of abused internally by Blue Iris when you use a camera with sub streams, and if you then go tweaking it afterward it can be tricky to get it back to working properly.
Yeah everything still looks the same, minus me manually changing the Image Format size for the "Low Res" to 848 x 480. Not sure why that causes Main Stream to kick in when opening fullscreen.