This is really difficult...

[petere10]

From the video pointing to the reset button

 

[123abc]

I understand where the reset button is. That I can get to. It's the power and ethernet cables I can't get to. Those are in the ceiling and I can't remove the base for some strange reason. Almost like they glued it on.

 

[petere10]

I understand where the reset button is. That I can get to. It's the power and ethernet cables I can't get to. Those are in the ceiling and I can't remove the base for some strange reason. Almost like they glued it on.

You can always unplug the POE cable from the other end You will just need a trusty assistant to give orders to!

 

[123abc]

Didn't think of that. What about the power adapter?

 

[petere10]

Didn't think of that. What about the power adapter?

It's got to get power from somewhere.... if it's just POE, it's just the 1 connection otherwise find where the 12V power source is coming from

 

[123abc]

Thanks. I'll give it a second look tomorrow when there's light. Besides doing a hard reset, there's no other way of doing this, is there?

 

[petere10]

I think you running out of options apart from buying the old owner a bottle of bourbon

 

[123abc]

haha, and that's not gonna happen anytime soon.

 

[123abc]

So I got in touch with Hikvision and sent them the Expoted file to reset my camera's. When I received the XML file from them, the file was greyed out. I contacted them again and it seems I need a PC to import the file. Go figure. You can Export a file in SADP using a Mac, but you need a PC to Import the file...

Anyone know a way around this?

 

[ipOsX]

I know you're all macheads down there but surely you've got a pal with a Windows laptop?

 

[123abc]

I downloaded Parallels on my Mac and imported the file Hikvision sent me and it worked. Thanks again for all your help guys. I appreciate it.

 

[123abc]

I do have a question regarding one of the camera's. Under PoE on the Hikvision unit, 5 camera's say "connected". One says "disconnected". Would that be an ethernet cable or power cable issue or do I have something turned off in the Hikvision app? Thanks

 

[petere10]

Sounds like cable, BUT, I'd move one of the other working cameras to the port that says disconnected to check if it's the port. Just go through a process of elimination

 

[123abc]

I did that. It seems to be the cable, but on the cable someone wrote driveway and I am seeing the driveway using another camera, so they must have replaced it at some point. Thanks

 

[petere10]

So, to conclude..... You have a new NVR which has 6 cameras attached and now 5 are working?

 

[123abc]

Yes. But 2 of them seem to be for the driveway.

 

[ipOsX]

I have four cameras on my driveway. Enjoy.

 

[petere10]

I have four cameras on my driveway. Enjoy.

Did you assign each camera a different IP address??

 

[ipOsX]

Oh yes. They all shipped with the same default IP address so that they will be recognised out of the box by iVMS-4200 but you should give them all their own unique IP within your allocated range to avoid network conflicts.

 

[petere10]

Oh yes. They all shipped with the same default IP address so that they will be recognised out of the box by iVMS-4200 but you should give them all their own unique IP within your allocated range to avoid network conflicts.

It sounds like DHCP is not enabled in the cameras, otherwise problem solved...