Test run video through motion detector crashes

gwminor48

gwminor48

Known around here
Jul 16, 2015
4,548
10,929
Texas
I don't upgrade on a regular basis but I decided to upgrade to 5.2.9.12 to take advantage of the new substream feature - what an awesome update! I can't believe the difference it made in cpu usage. Anyway, I wanted to tweak the motion detection, object size, etc with the new substream working. I checked "Test run video through motion detector" for a little help and sometimes it causes the BI console to crash. Sometimes I can run the same alert again and it does not crash. Alerts on some cameras seem more prone to this than others. Anyone else noticing any problems like this?
 
gwminor48 said:
I don't upgrade on a regular basis but I decided to upgrade to 5.2.9.12 to take advantage of the new substream feature - what an awesome update! I can't believe the difference it made in cpu usage. Anyway, I wanted to tweak the motion detection, object size, etc with the new substream working. I checked "Test run video through motion detector" for a little help and sometimes it causes the BI console to crash. Sometimes I can run the same alert again and it does not crash. Alerts on some cameras seem more prone to this than others. Anyone else noticing any problems like this?
Click to expand...
upgrade to .19
 
I can do that. Sounds like you have found .19 to be a stable upgrade. Thanks @fenderman
 
I just upgraded to 5.2.9.19 and it crashes during playback. I am not using substreams.

Fault bucket 1899477000084045988, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: BlueIris.exe
P2: 5.2.9.19
P3: 5eea5bf3
P4: VCRUNTIME140.dll
P5: 14.26.28720.3
P6: 5e74aeb1
P7: c0000005
P8: 00000000000012de
P9:
P10:
 
lcam said:
I just upgraded to 5.2.9.19 and it crashes during playback. I am not using substreams.

Fault bucket 1899477000084045988, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: BlueIris.exe
P2: 5.2.9.19
P3: 5eea5bf3
P4: VCRUNTIME140.dll
P5: 14.26.28720.3
P6: 5e74aeb1
P7: c0000005
P8: 00000000000012de
P9:
P10:
Click to expand...
You should email support.
 
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