set up failed: 483 for 'recording 0'

[Boydellis]

Everything seems to be working properly but I am getting this message. I have no idea what this means or how to fix this? Any help would be appreciated

 

[SouthernYankee]

Turn off hardware acceleration

A screen shot of the complete BI PC window would be helpful.

What are you trying to do ?
IS BI recording cameras and displaying video ?
Can you change to different tabs and views in BI ?

What is your hardware configuration ?
CPU ?
Memory ?
Disks ?
Video card or Intel ?

Are you recording h.264 or h.265 ?

 

[BOYD]

I have a i7 9700 16 g ram 3.60 GHZ with a geforce gtx card. I'm not really sure If this is doing the encoding for the cameras or not, but there is a hashtag next to the cameras. So something is decoding.

 

[BOYD]

Also running 5 came and the CPU is about 9%

 

[BOYD]

Like I said everything seems to be running great. I can see any cam in BI and record np.

 

[SouthernYankee]

The problem is with using the geforce GTX card or its driver. First turn off hardware acceleration using the NVIDIA, the error will stop. A screen shot of the Camera video tab, configure button result

Look at this post.

nvdec setup failed 483 for hevc

nvdec setup failed 483 for hevc error in logs.. dell i7 6700 36tb raid 4 bay qnap nvidia nvs 510 windows 10 not open to the internet.. 13 cameras all poe new system running nvidia nvs 510 updated drivers etc. using nvidia cuda in the cameras menu and each camera hardware accelerated decode...

ipcamtalk.com

 

[BOYD]

How do I turn off hardware acceleration using the NVIDIA

 

[SouthernYankee]

 

[BOYD]

Thank you
Great help as always

 

[msupport]

I had the same error messages, it turned out that, while hardware acceleration was working for the cameras, it did not work for the web streaming. I had to turn it off on the streaming profile.