ReoLink WiFi Doorbell IP Address Changes

[Old Rhinebeck]

Good Morning. I hope I am posting this in the right forum. I currently only have a ReoLink WiFi doorbell connected to BlueIris with a static IP that I set in the doorbell. It has been running smoothly for just over a month. Just in the last couple of days, the IP address in the Video tab of the camera is being changed and as such BI does not record anything. I have reviewed the help file but have not been able to find anything about the IP address being changed without manual intervention. I'm currently on version 5.7.7.18. Here is what I see in the status log:



Anyone have any ideas? Thanks

 

[Swampledge]

Any updates on this? You say you set a static Ip in the doorbell. Is it possible the doorbell reverted back to a DHCP assignment? Have you tried reserving the IP you want for the doorbell’s MAC address in your router (which I’m assuming is also your DHCP server)?

 

[TonyR]

This may not have anything to do with it but.....

Since version 5.6.2 of September 23, 2022: " The Camera Discovery window now finds MAC addresses along with IP addresses."

I don't have that version but I think on the camera settings => video tab there's a place to disable that feature.

 

[Old Rhinebeck]

Any updates on this? You say you set a static Ip in the doorbell. Is it possible the doorbell reverted back to a DHCP assignment? Have you tried reserving the IP you want for the doorbell’s MAC address in your router (which I’m assuming is also your DHCP server)?

Turns out that the IP address that BI changed to was the IP address of the WiFi extender and the doorbell was connected to it. Removed the WiFI extender and connected the doorbell directly to the router. Everything has been working smoothly since. Still don't know why BI was changing the IP addresss.

 

[Swampledge]

Turns out that the IP address that BI changed to was the IP address of the WiFi extender and the doorbell was connected to it. Removed the WiFI extender and connected the doorbell directly to the router. Everything has been working smoothly since. Still don't know why BI was changing the IP addresss.

Interesting. Likely has something to do with BI’s use of MAC addresses, that has been mentioned elsewhere here, since communications from the doorbell to the extender would be via MAC address.

 

[TonyR]

Still don't know why BI was changing the IP addresss.

Just curious; any discovery regarding MAC addresses as mentioned in post #3?

 

[Old Rhinebeck]

Just curious; any discovery regarding MAC addresses as mentioned in post #3?

I'm running 5.7.7.18 and don't see an option for that.

 

[TonyR]

I'm running 5.7.7.18 and don't see an option for that.

It must have changed since 5.6.2, no mention in the Update Notes, so.....I dunno. But it was the source of a few issues before, likely fixed now.