Remote Access

[DarthTywin]

Hello,

I have an IP camera connected wirelessly to my router. It works fine on my LAN but when I set-up the WAN I get to the last section of the wizard and the server operation times out.

I've tried UPnP, port forwarding, checked the firewall and turned off antivirus with the same result.

Suggestions?

 

[fenderman]

@DarthTywin Welcome to the forum. Are you using the blue iris mobile app? If so, have you properly setup the blue iris webserver in the webserver tab? Have you setup port forwarding to point to your blue iris pc's lan ip address? Please post your routers port forwarding settings as well as you webserver tab from blue iris..please redact only the wan/external ip address

 

[DarthTywin]

Thanks for the welcome.

The port forwarding is set-up to the LAN IP address.

I'm not using a mobile app I will be using a chrome browser from a laptop.

From my router:
Configure a virtual server to enable external computers to access WWW, FTP or other services provided by the LAN.

• IP Address: Designate a computer locate at the LAN to provide services.
• LAN/WAN port: The port of the computer that provides services. It is a single port and the value range of LAN/WAN Port is 1-65535.
• Protocol: Protocols applied by services.
• Note: Settings will not take effect until the "Apply" button is clicked.

[h=2]Virtual Servers List[/h]

Name	WAN Port	LAN IP Address	LAN Port	Protocol	Status	Options
Blue Iris	81	192.168.20.114	81	TCP	On

Web server tab
checked - enable HTTP port 81
internal LAN 192.168.114:81 interfaces 192.168.20.114
Remote 17x.xx.xx.xx:81
checked - check dynamic IP automatically at startup 10 min
Advanced - checked - secure only

Thanks

 

[fenderman]

Do you have two network cards or two routers? the internal lan and interface should be the same...
Run ipconfig /all at the command prompt, what is the ip of your pc?

 

[DarthTywin]

Just one router and one network card.

Windows IP Configuration




Wireless LAN adapter Wi-Fi:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :


Wireless LAN adapter Local Area Connection* 2:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :


Ethernet adapter Ethernet:


Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . :
Temporary IPv6 Address. . . . . . : fd3c:dfbd:d77f:8e00:2917:41eb:65d5:7203
Link-local IPv6 Address . . . . . : fe80::899c:3101:1467:8608%6
IPv4 Address. . . . . . . . . . . : 192.168.20.114
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.20.1

 

[fenderman]

Is this a laptop or a pc with a wireless adapter? if so which is being used?

 

[DarthTywin]

it's a pc and right now it's hooked to the router via ethernet cable, but it has a wireless adapter also.

 

[fenderman]

it's a pc and right now it's hooked to the router via ethernet cable, but it has a wireless adapter also.

try a port higher than 81...try 8585..make sure to change it in the webserver and in the router...
test with canyouseeme.org

 

[DarthTywin]

I could not see your service on 17x.xx.xx.xx on port (8585)
Reason: Connection timed out


Any other suggestions? I'm running Windows 10, have you heard of any issues with that?

 

[fenderman]

I could not see your service on 17x.xx.xx.xx on port (8585)
Reason: Connection timed out


Any other suggestions? I'm running Windows 10, have you heard of any issues with that?

to clarify you changed the port in the blue iris webserver to 8585 AND in the router?
Temporarily disable the firewall to see if it solves the problem.
There have been no reported issues with windows 10 and the mobile app on this forum. Also make sure to reboot your pc and your router after setting up the port forward.

 

[DarthTywin]

That's all correct and the firewall and anti virus are disabled and both where re-booted.

Any other suggestions?

Thanks

 

[fenderman]

That's all correct and the firewall and anti virus are disabled and both where re-booted.

Any other suggestions?

Thanks

can you post the actual images of the router screenshots and webserver screenshots?
Also who is your internet provider?

 

[DarthTywin]

can you post the actual images of the router screenshots and webserver screenshots?
Also who is your internet provider?

Sure I can post this weekend. I live in a rural area so I have unlimited data plan from t-mobile.

My router is a Huawei B890 4G LTE router in case that makes a difference.

Thanks for your help.

 

[fenderman]

Sure I can post this weekend. I live in a rural area so I have unlimited data plan from t-mobile.

My router is a Huawei B890 4G LTE router in case that makes a difference.

Thanks for your help.

OK, thats your problem...tmobile will not give you a routeable eternal ip address...this is common with mobile internet providers (as well as satellite)....You can call them and see if they will provide one for a fee...

 

[DarthTywin]

ok thanks for the info

 

[MartyO]

OK, thats your problem...tmobile will not give you a routeable eternal ip address...this is common with mobile internet providers (as well as satellite)....You can call them and see if they will provide one for a fee...

wouldn't canyouseeme flag this issue?

 

[fenderman]

wouldn't canyouseeme flag this issue?

No, it would just give an error because it cannot connect...it doesnt know the reason..

 

[DarthTywin]

Little help from Google and I got it to work. Thanks for you help Fenderman

 

[Spooling]

Little help from Google and I got it to work. Thanks for you help Fenderman

Hey DarthTywin

What was the solution here? I'm having the same webserver connection issues with my Hauwei 890. Any help would be appreciated!

 

[DarthTywin]

Sorry for the late reply. There was no way the router was letting me port forward through a LTE connection, so I just set-up chrome remote access with second party authentication.