Push Notification Hik Problems

Playbox

n3wb
Sep 18, 2016
23
1
Australia
Hi All,


My Problem unable to switch on / off, push alerts (I.e Alarms : set alarm notification) on the IVMS-4500 , while on outside network..
Works on inside network ...On outside network I get 'connection failed'.

I can view the cameras on inside & outside network , no problem there...

So when I move the nvr & modem to different location , and setup modem on that ADSL2 line (different account, same provider) ...push alerts work..

So same NVR , same modem , different ADSL2 account but same internet provider. Same smart phone. Works in one location but not the other..

Could it be the cameras ???

Thank you for help.
Cheers Playbox