problems with every update 100% repeatible

8

8trek

Getting the hang of it
Dec 19, 2021
79
32
66213
everytime i do an update, the next time i attempt to make any changes to any cameras i immediately get a message saying "your camera names must be unique and must begin with a letter" as soon as i go to any other tab besides general.... happens to all cameras. Won't let me do anything else unless i change the short name on all cameras.... what gives?

thanks.
 
  • Like
Reactions: protivakid
8trek said:
everytime i do an update, the next time i attempt to make any changes to any cameras i immediately get a message saying "your camera names must be unique and must begin with a letter" as soon as i go to any other tab besides general.... happens to all cameras. Won't let me do anything else unless i change the short name on all cameras.... what gives?

thanks.
Click to expand...
Well, do they begin and end with a letter and are they unique?
 
fenderman said:
Then what are you actually changing?
Click to expand...
Like i said, nothing. After an update if i go into camera settings and then click on some other tab besides General i'm prevented from doing anything until i change the short name despite the fact nothing has changed in my system other than updating.
 
Do you maybe have any hidden cams that you have disabled from the view?

Maybe a screenshot of the cams showing their names might help?
 
IAmATeaf said:
Do you maybe have any hidden cams that you have disabled from the view?

Maybe a screenshot of the cams showing their names might help?
Click to expand...
I have 9 cameras plus 1 which is a copy of 1 camera and is hidden. All 10 have unique names. Everything was working fine until upgrading due to the apple certificate push issue. Once updated as soon as i open camera settings on any except the hidden one mentioned, when i try to go to another tab besides General i get the message i've attached. Mind you i'm not "editing" anything, just trying to view the settings. This same behavior happened months ago the last time i attempted an update and caused hours of undoing that update. The solution is to rename all short names to something else but i don't want to have to do this everytime i update the software.
 
bp2008 said:
The true problem is revealed right there in your screenshot. You have a group with the same name as a camera. (and Blue Iris is not so good at error messages)
Click to expand...
Ahhh, okay, thanks for that. Guess the next time I update the software I'll know for sure but that makes sense. Although I would question why it allowed me to do this before but not after an update.
 
bp2008 said:
The true problem is revealed right there in your screenshot. You have a group with the same name as a camera. (and Blue Iris is not so good at error messages)
Click to expand...

Nice catch. Been bitten by this 'same name' type scenario too many ties. It is second nature to ensure naming conventions are different. Case in point I typically add "grp" to group names: Garage grp, Layout 1 grp, etc
 
  • Like
Reactions: bp2008
8trek said:
everytime i do an update, the next time i attempt to make any changes to any cameras i immediately get a message saying "your camera names must be unique and must begin with a letter" as soon as i go to any other tab besides general.... happens to all cameras. Won't let me do anything else unless i change the short name on all cameras.... what gives?

thanks.
Click to expand...
Frist off thank you! This same issue just happened to me after updating and I had no idea how to resolve it. Seems ridiculous this hasn't been fixed.

Worse, now it seems that for every Camera in which I had to change the short name, my history has completely been lost. The files are still on my drive, yet BI shows each cam as having no previous events... The ones I didn't re-name are fine.
 
Last edited:
protivakid said:
Frist off thank you! This same issue just happened to me after updating and I had no idea how to resolve it. Seems ridiculous this hasn't been fixed.

Worse, now it seems that for every Camera in which I had to change the short name, my history has completely been lost. The files are still on my drive, yet BI shows each cam as having no previous events... The ones I didn't re-name are fine.
Click to expand...

The DB for BI is known not to be the best and the unique identifier is the short name, so when you changed the name, the unique identifier to those files was disconnected. So the files are still there, just not assigned to the new name.
 
wittaj said:
The DB for BI is known not to be the best and the unique identifier is the short name, so when you changed the name, the unique identifier to those files was disconnected. So the files are still there, just not assigned to the new name.
Click to expand...
If you want to get the history back you will have to correct/change the old recording file names to match the new camera names, then rebuild the database! There are a number of file rename programs that can do these sort of changes in batch mode, an internet search will find them for you!
 
You must log in or register to reply here.
Top Bottom