What camera model?
What firmware version?
Might help a little
sounds like hacked firmware and has now got limited functions, Grab a copy of the WR firmware use Hiktools on it and reload it via tftp.
hi and thank you for your help, i find this link http://www.dynamic-cctv.com/support/Firmware/HIK/IP/PTZ/DS-2DF7286/ and i use hiktools and tftp with the first firmware and now when i try to add my device with ivms. i i had error hcnetsdk.dll 23. http://www.dynamic-cctv.com/support/Firmware/HIK/IP/PTZ/DS-2DF7286/