hello
I have a problem and hopefully you guys can help me figure out what’s going on
My business was robbed a few days ago and I decided to ditch my old eve and a get a new one that would fit my cameras and also that could be monitored anywhere from me cellphone .
I got a dahua dvr. Installed everything ok. I downloaded the iDMSS app on my iphone set it up as p2p and was able to see all my 16 cameras. I was worried that since it was too easy to setup I thought it only worked since I was on the same network, my phone was on WiFi .
Went outside turned off my phones WiFi checked again and it still worked. The next day I checked again from different places my homes WiFi , cellphone network on the road everything was ok.
But the next day at night at home i checked and it stopped working , I couldn’t see anything in the app. Neither on WiFi or cellphone network, I was scared of being robbed again so I drove back to my business. And as soon as I got in range of my business WiFi the app worked again and I could see the cameras again for a few days everywhere I went.
A few days later I got a call from my alarm company that a security sensor was activated , so in fear of being robbed I checked the cameras again on the app and they weren’t working again on the app. Drove back to my business and once I got there and was in WiFi range then , again they started working.
What’s going on?
I have a problem and hopefully you guys can help me figure out what’s going on
My business was robbed a few days ago and I decided to ditch my old eve and a get a new one that would fit my cameras and also that could be monitored anywhere from me cellphone .
I got a dahua dvr. Installed everything ok. I downloaded the iDMSS app on my iphone set it up as p2p and was able to see all my 16 cameras. I was worried that since it was too easy to setup I thought it only worked since I was on the same network, my phone was on WiFi .
Went outside turned off my phones WiFi checked again and it still worked. The next day I checked again from different places my homes WiFi , cellphone network on the road everything was ok.
But the next day at night at home i checked and it stopped working , I couldn’t see anything in the app. Neither on WiFi or cellphone network, I was scared of being robbed again so I drove back to my business. And as soon as I got in range of my business WiFi the app worked again and I could see the cameras again for a few days everywhere I went.
A few days later I got a call from my alarm company that a security sensor was activated , so in fear of being robbed I checked the cameras again on the app and they weren’t working again on the app. Drove back to my business and once I got there and was in WiFi range then , again they started working.
What’s going on?