Password forgotten on IPC-HDW5231R-ZE on nvr

[Nick1979]

Hi,

After water damage on my IPC-HDW5231R-ZE I have now finally replaced the connector and my nvr is recognizing the camera. However seems I have forgotten the password of the camera, because of keeps on showing offline status in the nvr setup. I can't connect to the camera with this laptop it seems because of different ip range and subnet coming from nvr. Do I really need to get the camera of the wall again, open it and reset it? Or are there any other possibilities?

Thanks,
Nick

 

[Nick1979]

ok need to update the situation I see in the logs now that the account on that camera is locked. Anyway to reset? I have a monitor hooked up to the nvr, but don't see an option to reset the password just for this camera.

 

[Nick1979]

And closed, most likely my home assistant was constantly logging in with incorrect password. Don't know how, but solved.

 

[catcamstar]

What you could have tried is to keep the POE connection plugged in to the cam, but holding the reset button for 15-20 seconds, this will forcibly factory reset the camera, and the NVR pushes its password back into the camera.

Good job on your quick fix!
CC