NVR Help!

[wittaj]

Try a reboot of the NVR.

And if they don't show after that, confirm that the IP address of the NVR is the same subnet of the cameras, which I would think they would be if the NVR found them.

Yes you could factory reset the cameras from the camera GUI - open up a browser (preferably IE or Edge with IE tab) and type in the IP address of a camera and the login screen will pop up.

But before you do that, delete all the cameras from the NVR and add cameras back one at a time. Do not move to the next camera until the camera shows up.

 

[newcamguy222]

Right click on a camera

Camera settings

Video

Configure

Then this pops up and select the eye icon next to password

View attachment 225516

sorry to bug you but following up ifyou have any advice on the red dots sticking around

 

[bigredfish]

Can you log directly into one of the cameras?

You say the "system" found them but all red dots. You mean the NVR found them?
Show us a picture of your camera registration screen with the red dots

 

[newcamguy222]

Try a reboot of the NVR.

And if they don't show after that, confirm that the IP address of the NVR is the same subnet of the cameras, which I would think they would be if the NVR found them.

Yes you could factory reset the cameras from the camera GUI - open up a browser (preferably IE or Edge with IE tab) and type in the IP address of a camera and the login screen will pop up.

But before you do that, delete all the cameras from the NVR and add cameras back one at a time. Do not move to the next camera until the camera shows up.

Can you log directly into one of the cameras?

You say the "system" found them but all red dots. You mean the NVR found them?
Show us a picture of your camera registration screen with the red dots

does this help?

 

[JPmedia]

I would guess it may be either an IP address/subnet issue or passwords don't match. I can't think of anything else that would cause all those cameras to go offline

 

[newcamguy222]

I would guess it may be either an IP address/subnet issue or passwords don't match. I can't think of anything else that would cause all those cameras to go offline

any troubleshooting tips?

pw seems right but i'm not sure where to put the password.. when i click thte edit button on each camera i am typing in the right info.. i can log in using those credentials to each camera in my browser through the IP so i know it's right..

 

[newcamguy222]

Can you log directly into one of the cameras?

You say the "system" found them but all red dots. You mean the NVR found them?
Show us a picture of your camera registration screen with the red dots

figured everything out. just needed to put password in some random window that i found. all theo ther windows didn't fix it.

any guides on setting up the app now?

thank you