Hi All,
I have been running a Nelly Security NSC-DB2 quite successfully for three years with BI.
Recently, after a PGE outage, it no longer rings the mechanical chime inside the house.
Camera still woks fine, although the unit gets quite warm to the touch.
I have been emailing Nelly's support and they have been helpful but we have not cured this as yet.
Things we know.
There is 27Vac in the wiring from the transformer.
The chime works if I short the wires at the doorbell.
The doorbell is on the most recent firmware, it has been removed from the Guarding app, the app deleted, reinstalled, the doorbell reset, and added back into the app.
The app setting for mechanical chime is on.
Any helpful suggestions are welcomed.
I have been running a Nelly Security NSC-DB2 quite successfully for three years with BI.
Recently, after a PGE outage, it no longer rings the mechanical chime inside the house.
Camera still woks fine, although the unit gets quite warm to the touch.
I have been emailing Nelly's support and they have been helpful but we have not cured this as yet.
Things we know.
There is 27Vac in the wiring from the transformer.
The chime works if I short the wires at the doorbell.
The doorbell is on the most recent firmware, it has been removed from the Guarding app, the app deleted, reinstalled, the doorbell reset, and added back into the app.
The app setting for mechanical chime is on.
Any helpful suggestions are welcomed.