No OSD in Main Stream with LTS (Hikvision) 3032 Turrets

[hook3m]

I have a strange issue where I do not get any OSD (Time & Date, Display Name) in main stream. Sub stream it is there. If I dumb down the resolution from 3MP to 1080P the time and day returns. I have (4) 3032 turrets in this deployment and all have the same issue. Firmware is up to date. Anyone seen anything like this?

 

[Q™]

This happened to me recently when I placed the OSD within an active zone which I had masked. (Camera Properties > Trigger > Motion Sensor > Use Zones & Hotspots > Edit)

Moving the OSD out of the masked zone and into an area which was not masked.

HTH

 

[hook3m]

This happened to me recently when I placed the OSD within an active zone which I had masked. (Camera Properties > Trigger > Motion Sensor > Use Zones & Hotspots > Edit)

Moving the OSD out of the masked zone and into an area which was not masked.

HTH

I wish it was that simple. This is something different. Even when I reset the cameras I get no OSD on main stream when set to 3MP. Looks like I will be contacting LTS tech support Monday.