Night Owl Camera Issue using IP

alleymize

n3wb
Jan 21, 2021
6
3
PA
This is a very weird issue in that I have the cameras in Blue Iris with no issue. I have a total of 8 cameras that came with a night owl DVR. There are three cameras that are very "choppy", I will call it. A car can drive by and you can see the car moving and then it disappears and comes back and then it will disappear and then be behind where it was and so forth till it finally makes it out of camera. I have one the porch that plays motion excellent both in live and recorded views. Both cameras are exactly the same and bought at the same time and came in the same package. The crazy thing is I can look at them in the Night Owl DVR software and they both play fine, but in BI the one is "choppy". I have checked that both cameras have the exact same settings to the point I deleted the choppy one and cloned the smooth playing one and it still plays choppy. Any help is much appreciated. I have attached videos of both with porch being the smooth and left being the choppy. I am using BI 5.3.9.0 on Windows 10 x64
 

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I would start by looking at your PC, memory, hard drive, antivirus, HA, and even windows updates.
It is usually something causing a short pause in the video stream. It could be antivirus not having the
blue iris folders excluded, your memory running out, hard drive data speed, even windows doing updates.


Scroll down to digital glitches.
 
Just curious:
If this is an analog DVR what happens if on the rear of the DVR at the BNC connectors you swap the choppy cam and the good cam?
 
In all likelihood it has nothing to do with your BI computer or settings. It is within the Night Owl DVR itself. I have a night owl DVR feeding BI and my higher resolution cameras on the DVR have that problem in BI but not on the DVR. For my DVR, it only works if I move those cameras to Camera one and Camera two BNCs on the DVR. Which I did and the problem is solved. Now if all of your cameras are the same, then you might be SOL.

So are all the cameras the same resolution and it is happening across all the cameras the DVR is feeding to BI or just a few. If just a few, move it to a BNC that is working properly and it will probably go away.
 
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Funny, I was just getting ready to try that swap and your comments popped up. Just tried it and it is the case. The camera that was choppy is now good. I guess it is the DVR just like you said. Funny is my ports 5,6,7 and 8 are working properly. So I have now switched the most important over to those. Is there any suggestion for the crappy first four ports and optimizing best as possible in BI? Thanks for the help and I have been going at this for 4 days. Really appreciated.
 
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It's unfortunately an issue with the DVR. I could minimize it a bit by running lower FPS than recommended. My one camera has just a tiny stutter by going down to 8FPS and lowering the resolution to 720p. But like you, I have the most important ones on the ports that give me the good video. If I matched cameras with port above and below that helped as well. So if yours has the ports not all on one row, put the same camera resolution or model on the top row and bottom of the corresponding row and that helped as well. But that only works if your cameras are all different resolutions.
 
If just a few, move it to a BNC that is working properly and it will probably go away.
Just tried it and it is the case. The camera that was choppy is now good.
Having had this issue with several Zmodo, Amcrest & Night Owl DVR's (all analog) for some clients is precisely why I suggested that in my post #3.
One client's Zmodo will NEVER work reliably on 1 of 16 ports, another DVR only works on any 6 ports, never all 8....one of life's mysteries, I guess. :cool:
 
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In all likelihood it has nothing to do with your BI computer or settings. It is within the Night Owl DVR itself. I have a night owl DVR feeding BI and my higher resolution cameras on the DVR have that problem in BI but not on the DVR. For my DVR, it only works if I move those cameras to Camera one and Camera two BNCs on the DVR. Which I did and the problem is solved. Now if all of your cameras are the same, then you might be SOL.

So are all the cameras the same resolution and it is happening across all the cameras the DVR is feeding to BI or just a few. If just a few, move it to a BNC that is working properly and it will probably go away.
Thanks for catching that, I read right past the DVR part, thinking about IP cameras.