Right, so
@David L I really feel we've solved the issue and the issue was the incorrect wiring that you and others in this forum have helped with. I'm surprised the professional electricians did not know what a consenting short was when they decided to short both of my old chimes whilst charging me several hundred bucks. This time I did all the work on my own, labelled all the wires and know what to do in future. Right, so, should I get adventurous and try the 2nd chime? If so, how would I wire it? The wires are currently disconnected for the 2nd chime.
Great News. Not unusual for most Eletricians not to be adverse with low voltage wiring. I actual had my Electrician out one day before our mandatory lockdown to run about 10 ethernet runs for me, to him it was just cable, I terminated them myself. Don't get me wrong, this guy does great work, if I needed him to replace/install the DB tranformer, no problem, but for him to do any troubling shooting on the low voltage side of the trans. he would be lost.
So who do you call? Not like you can call a Doorbell Tech. You did right, they should of told you if they had low voltage experience or not. An Alarm Tech. would be able to find a short, bad wiring, bad contact, but what Alarm company could you call? Maybe an independant contractor, sure not any major National company, they would want to install their DB and charge you monthly for their system.
If it were me, I would hold off on your second Chime for awhile. Run with what you got and see if it works for ya'll. With the 16v your Chime should work as intended, not as loud as the 24v trans. but hopefully loud enough. A second Chime is still questionable if it will work right with one power kit. If you just have to have the second Chime we can help assist in what we would do adding one for ourselves.
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