Hi all
I have a new Hikvision 2DC2378G2H-LISU/SL, mainly for the audio and alarm I wanted this for
I am having some trouble with the alarm working but I think it may be due to the camera not generating alert so therefore no alarm siren sound
I have 2 schedules set up for this camera
First schedule is day time recording where it records during day light hours untill about 8pm and I see alot of alerts when we walk past the camera in the app and UI
the 2nd schedule (profile 4) is so it just records when motion is triggered and I have set up an alert so it make the alarm sound go off for 10 seconds only do it when it detects a person
I keep walking past the camera at night and I have to walk around the camera for about 10 seconds for an alert to happen ( therefore siren to )
If I just walk past it quickly like a real burgular would no alert generates. The only thing that happens is the camera's colour night vision activates the 2 bright LED lights and one flashes for about 5-10 seconds
Can anyone help with this? I have been trying to tweak the settings for a few days
These are my settings for the camera
Trigger tab: ( no immediate ( pre-alert) actions are set
Record:
Alerts and the Custom Alarm Alert I set
I have a new Hikvision 2DC2378G2H-LISU/SL, mainly for the audio and alarm I wanted this for
I am having some trouble with the alarm working but I think it may be due to the camera not generating alert so therefore no alarm siren sound
I have 2 schedules set up for this camera
First schedule is day time recording where it records during day light hours untill about 8pm and I see alot of alerts when we walk past the camera in the app and UI
the 2nd schedule (profile 4) is so it just records when motion is triggered and I have set up an alert so it make the alarm sound go off for 10 seconds only do it when it detects a person
I keep walking past the camera at night and I have to walk around the camera for about 10 seconds for an alert to happen ( therefore siren to )
If I just walk past it quickly like a real burgular would no alert generates. The only thing that happens is the camera's colour night vision activates the 2 bright LED lights and one flashes for about 5-10 seconds
Can anyone help with this? I have been trying to tweak the settings for a few days
These are my settings for the camera
Trigger tab: ( no immediate ( pre-alert) actions are set
Record:
Alerts and the Custom Alarm Alert I set