NAS Storage Full, cameras stop recording...

[Tolting Colt Acres]

I purchased several DS-2CD2042WD's (USA retail box) running firmware V5.3.8 build 151224 to record stalls and paddock turnouts.


I set up a 1TB share for each camera on my NAS and initialized the storage to record video. I set up the cameras identically (each to a different share) to record on motion only, with 30-second lead-in and lead-out. I am recording video at the highest possible resolution/bitrate for maximum quality.


This has been working great for about a month.


Several days ago the cameras stopped recording.

I assume this is because the NAS storage has reached the 99% threshold I set when I initialized it.

However, on the "advanced" tab (see picture 1) I checked off "overwrite"... which I assume would mean continuously overwrite what is on the NAS as space is needed.


No?


Is there a way to "clean up" old files? e.g. can I simply delete all the image recordings over, say, 2 weeks old without messing up the various hikvision system files (which I assume contain indexes to those files) that exist on the share?


Or, is there a cleanup utility I can download and run somewhere?


Anyone else run into this problem, and, if so, how do you resolve it?


Thanks,

 

[strikecom]

I have the same issue with the same firmware. Haven't found a solution yet. Any help?

 

[Tolting Colt Acres]

No solution thus-far. I attempted to contact the vendor I acquired the cameras from, but they have not been able to address the problem.

My NAS is a linux-based system. I re-initialized all the shares (deleting files was not an option, as I later found out, the files are pre-written as zero length files and indexed by the camera, so deleting files results in the camera thinking the share is "uninitialized", but I digress), and I am waiting for them to fill up again. Then, I am going to attempt to run this script:

cd /data
for i in list_of_my_camera_share_directories ; do
cd /data/$i
echo `pwd`
find ./ -name *.mp4 -mtime +21 -exec cp /dev/null {} \;
done


This will zero out (but not delete) any file in excess of 21 days old.

Going to see if it works in another month.

 

[pepperfr]

I'm not sure if this will be helpful, but I found firmware version 5.3.8 build 160126. On the hikvisioneurope website it is listed as "V5.3.8(Temp,repair NAS)". There are no release notes, so I'm not sure what the NAS repair references. I am currently running this firmware on a XC-2T42WDI8 with no problems. I am using NAS storage and I believe it is overwriting files on the share.

http://www.hikvisioneurope.com/portal/index.php?dir=Product Firmware/Front-ends/01--IPC/R6 platform (2X22FWD, 2X42FWD, 2X52)/V5.3.8(Temp,repair NAS)/

 

[Tolting Colt Acres]

Thanks for the tip. Admittedly I am not overly familiar with HikVision's firmware files. How can I tell if that particular firmware is compatible with my camera? Or, do they standardize on one processor platform and use a single firmware image across multiple camera products?

 

[strikecom]

I just updated my DS-2CD2042WD-I with it, so it should work. But now it doesn't even accept my NAS credentials anymore and cannot initialize the storage. So not sure if you should update...

 

[Tolting Colt Acres]

Interesting, thanks.

I recall reading somewhere HikVision cameras actually use a Linux OS. I wonder if the firmware file actually contains a root file system you can mount and make modifications to... I'll have to rummage around a bit on various threads and see if I can find more technical info on this. I haven't spent a significant amount of time fooling around with the cameras (didn't want to, to be honest -- I'm a system engineer by profession and really didn't want to have to do "work" at home ). I see a few firmware threads here in this forum, but, are there any other forums with a more technical discussion of hacking the HikVision firmware people may be aware of?

 

[strikecom]

I upgraded to V5.4.0 and had no changes until I reformatted my drive. It's now up and running again and I will watch if overwriting is working now, too.

 

[Tolting Colt Acres]

To follow up and close my own thread,

I upgraded my firmware to 5.4.0 v160401 and the problem went away. :triumphant:

https://dl.dropboxusercontent.com/u/59736351/IPC_R6_EN_STD_5.4.0_160401.zip

 

[Tolting Colt Acres]

I upgraded to V5.4.0 and had no changes until I reformatted my drive. It's now up and running again and I will watch if overwriting is working now, too.

5.4 definitely is. I tested with one camera yesterday, on a small 16GB share. I'd get about 2 hours of video before the share filled up, and on "playback" I could see the old stuff being removed to make way for new recordings.

 

[strikecom]

Perfect thanks for the info!

 

[strikecom]

Are emails still working for you? My gmail setup has problems connecting to the server... Switched to port 587 and TLS and is now running again...

 

[Tolting Colt Acres]

Don't use email alerts, so can't help you on that one

 

[strikecom]

Mine is not overwriting