Mute Audio During Pan, Tilt and Zoom ?

[Springer]

On my PTZ cam when I pan, tilt, zoom & focus, the motor noise is carried on the audio channel. I don't see any option in BI to mute the audio during the PTZ movements. Have I missed something in the camera configuration ? Unfortunately there is no option in the firmware on either of my PTZ cams.

 

[fenderman]

No...you can email support and request the feature...

 

[Terk]

That would be a nice feature.

 

[looney2ns]

On my PTZ cam when I pan, tilt, zoom & focus, the motor noise is carried on the audio channel. I don't see any option in BI to mute the audio during the PTZ movements. Have I missed something in the camera configuration ? Unfortunately there is no option in the firmware on either of my PTZ cams.

Mount the mic away from the PTZ.

 

[Terk]

The mic is built in on mine

 

[Springer]

The mic is built in on mine

Ditto, but a bit of surgery to decouple the mic from the body of the cam might help.