Main/Substream and poor alert image quality

bethzur

Getting the hang of it
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I email alerts also, and the first one is always low-res for the same reason.
 

davidmtml

n3wb
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Just wanted to say I'm having this issue as well. Hoping it gets fixed at some point! I previously used snapshots which worked great, but once I set up substreams, the jpegs are now terrible quality. They are physically the same size as before (2560x1440), but are of substream quality.
 

liuping

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This doesn't look to be fixed right? I get substream quality pictures.
I tried everything I could find here and on Reddit. Nothing fixed the issue.

I eventually switched to using the camera’s line crossing detection to trigger and then SenseAI on the main stream to verify it’s a person or vehicle. Now I get both image in the email in high res.
 
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