Today I decided to migrate my Blue Iris, which has been running off of an old Dell Precision Laptop since 2019, to a proper rack mount Poweredge. It has been on version 5. I exported the settings, and unregistered the server and installed BI on the new server. Then it asked for the license code.
I searched my email high and low and couldn't find a single email from blue Iris with my order ID. I vaguely remember purchasing a full license using PayPal, and looked there finding that the transaction took place on June 8th, 2019 and was under the name "MyCommerce" and indicated in the notes their phone number and that it was for a Full Blue Iris license. I'm pretty sure I bought it off the IPCam store... But even after logging in... No record of the order.
Calling and emailing MyCommerce even after providing a scanned print of the PayPal transaction resulted in nothing except the support maintenance purchase I made at the beginning of this year. They could find no other transaction.
I emailed blue Iris support but have not heard anything back yet either.
If I am able to do a system restore on the old server, would that put the license back on there and I can find some other means to extract it?
I’m not sure what to do because I have a clear bank record and PayPal transaction showing the purchase, but can’t find the damn order number anywhere!!
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I searched my email high and low and couldn't find a single email from blue Iris with my order ID. I vaguely remember purchasing a full license using PayPal, and looked there finding that the transaction took place on June 8th, 2019 and was under the name "MyCommerce" and indicated in the notes their phone number and that it was for a Full Blue Iris license. I'm pretty sure I bought it off the IPCam store... But even after logging in... No record of the order.
Calling and emailing MyCommerce even after providing a scanned print of the PayPal transaction resulted in nothing except the support maintenance purchase I made at the beginning of this year. They could find no other transaction.
I emailed blue Iris support but have not heard anything back yet either.
If I am able to do a system restore on the old server, would that put the license back on there and I can find some other means to extract it?
I’m not sure what to do because I have a clear bank record and PayPal transaction showing the purchase, but can’t find the damn order number anywhere!!
Sent from my iPhone using Tapatalk