IVMS-4500 remote playback

Mattb83

n3wb
Jun 5, 2018
5
2
Essex
Hi, you’ll have to excuse my lack of knowledge with this, but I’ve fitted 2 hikvision ip cameras to my house and set them up using the web server and hol connect, I can live view from my phone on and off my network but I can only remote playback on my network.... if I try outside of network it says “parameter error” also won’t let me have alerts outside network aswell?? Is it just a case of some settings to change on the web server page??
 
u need to forward port 8000 (or whatever you configure on the nvr) on your router and set up a ddns to use it from outside your network (internet)
 
Hik-Connect p2p service
Public dns servers example 8.8.8.8 8.8.4.4. 4.2.2.2 75.75.75.75
Or set up a VPN that’s the best way