iVMS 4500 Push Alarms not working

fx72

n3wb
Apr 28, 2015
10
5
I have a camera setup with motion detection and dynamic analysis for motion turned on. I also have Notify Surveillance Center checked as well. I can see the camera in iVMS 4500 on my Android phone. I go into the Set Alarm Notification and go to enable the camera alarm, but it times out and gives me an error "Failed to register the push server". I am not sure what else to configure to get this working. The iVMS 4200 PC client gets the alarms and the EZVIZ website gets them as well.
 
I had this problem on my iPhone a while back but once I updated to IOS 8.1 the problem was resolved.
I have access to multiple DVR's and I can enable the alarm on my iPhone now but not on my Android phone.
It seems to be a problem with the App on certain versions of firmware on phones.
My Android is a Galaxy Note 4 with Android 4.4.2 and the App version is 4.0.1
 
I had this problem on my iPhone a while back but once I updated to IOS 8.1 the problem was resolved.
I have access to multiple DVR's and I can enable the alarm on my iPhone now but not on my Android phone.
It seems to be a problem with the App on certain versions of firmware on phones.
My Android is a Galaxy Note 4 with Android 4.4.2 and the App version is 4.0.1
Hi guys whats the general steps to enable push notifications??

I know the enable surveillance center on the cameras etc but im suspecting that hik ddns is required, registering etc is that correct?

The manuals etc appear to be poor on this feature. Can somekne that has it working pls outline the steps? Cheers
 
Hi guys whats the general steps to enable push notifications??

I know the enable surveillance center on the cameras etc but im suspecting that hik ddns is required, registering etc is that correct?

The manuals etc appear to be poor on this feature. Can somekne that has it working pls outline the steps? Cheers

Hi Guys you owe me one,,, ha kidding I just repaying all the kind info I got from fender, michellin man, Klasper, and some guy in ozzy that gave me a serve once :-)

Look I'm not sure if this will fix your issue but it fixed mine. I had one 3mp cube working, but do you think I could get the other enabled on either the ivms or iVMS HD.

Here's the work around I did to get it enabled, and then subsequently tested and it works once I put the config back to normal.

1. Trying to turn on "Push Alarm" for a device in iVMS get either "connection fail" or "server timeout" or like.
2. Connect via WiFi locally to your network where the cameras are.
3. In iVMS change your device config "address" from the DNS domain e.g. hikvisioncamera.noip.me to the local static IP address of that camera e,g, 192.1.168,100
4. In same change the port from the external port that is port forwarded e.g 8001 -> 8000 to the default for hikvision cameras change to 8000.
5. Hit Liveview to check that you can see the video from the camera locally, if you can you are good to go.
6. At this point go into the iVMS section for alarm push and enable that camera - this should now work and stay enabled.
7. Back out of this go back to "address" and restore the domain name, and restore the port to the former values that work on the open internet.
8. Make sure on your local cameras "notify survailence center" is checked.
9. Connect back to the wider internet 4g or ISP and test

This sequence helped me today to get it enabled on a camera that would not enable formerly. I tested it and I now get PIR and Motion Detection Push Notifications on the wider internet.

Hope this solves some peoples issues - as there's lots of interest in these topics e.g. 1000+ views.
DONT FORGET the "thanks" if it works I've got none so far. :-)
 
I forwarded port 80 in my router to the NVR and was able to enable push notifications in both ivms versions..