It does not send video via email on the On call tab

Ginepro

n3wb
May 21, 2019
1
0
Rome
Hi, unfortunately I don't know English and so I write through a translator.
If you select a video camera then I go to the PTZ / Control - Edit Presets tab and select a preset and go to ON CALL I find a tab that is the same as the Allert, this card works fine except sending video via email. Photos are sent but videos are not sent. I tried in various ways but sent the email without the video. I add that in the real Allert sheet I can send video via email. I wrote to the support email hoping that they understand through the translator or I hope someone here who understands what I mean can report the bug much better than I can. Thanks so much to those who want to help me.
 

Attachments

  • Annotazione 2019-12-14 185102.jpg
    Annotazione 2019-12-14 185102.jpg
    74.2 KB · Views: 4
  • Annotazione 2019-12-14 185229.jpg
    Annotazione 2019-12-14 185229.jpg
    69.5 KB · Views: 4
  • Annotazione 2019-12-14 185350.jpg
    Annotazione 2019-12-14 185350.jpg
    51 KB · Views: 4