Issue with Amcrest IP8M-2496EB after BI5 upgrade

R

Roger

Getting the hang of it
May 30, 2014
89
47
Bellevue, WA
I have a IP8M-2496EB that is exhibiting strange behavior after BI5 upgrade. It was working reasonably well on BI4. Behavior is that is doesn't seem to stream. I get a picture, the clock is stopped and eventually (5 seconds or so) if gives me a no signal message and then the page gets refreshed and the process starts over. It is working in Tinycam and the web page for the camera. RTSP stream is working in VLC using the same parameters that are configured in BI. Anyone have any ideas?
 
Roger said:
I have a IP8M-2496EB that is exhibiting strange behavior after BI5 upgrade. It was working reasonably well on BI4. Behavior is that is doesn't seem to stream. I get a picture, the clock is stopped and eventually (5 seconds or so) if gives me a no signal message and then the page gets refreshed and the process starts over. It is working in Tinycam and the web page for the camera. RTSP stream is working in VLC using the same parameters that are configured in BI. Anyone have any ideas?
Click to expand...
Have you tried deleting/re-installing cam in BI, rebooting cam & PC, etc.....the usual?

If so and still no joy: Under cam, properties, video, config, what dropdown (Dahua, generic/ONVIF or ???) and path (RTSP H.265, H.265, MJPG, MJPEG4 or ??) are you using?
A screenshot would suffice.
 
TonyR said:
Have you tried deleting/re-installing cam in BI, rebooting cam & PC, etc.....the usual?

If so and still no joy: Under cam, properties, video, config, what dropdown (Dahua, generic/ONVIF or ???) and path (RTSP H.265, H.265, MJPG, MJPEG4 or ??) are you using?
A screenshot would suffice.
Click to expand...
I was so frustrated with high CPU issues after the upgrade that I uninstalled BI5 and started over from scratch. Have done all the other things several times.
 

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Roger said:
I was so frustrated with high CPU issues after the upgrade that I uninstalled BI5 and started over from scratch. Have done all the other things several times.
Click to expand...
Just added it as a generic ONVIF and it is doing the same thing.
 
@Roger - did you get it to work? I've got the same cam. Your working ip config screen shot would help me a lot
 
iseeker said:
@Roger - did you get it to work? I've got the same cam. Your working ip config screen shot would help me a lot
Click to expand...
+1^^.
Also...insure the camera is not set for H.265 but instead is set for H.264 or H.264H
 
@iseeker - Sorry for the delay in getting back to you. Here is the IP config screen from BI
amcrest config.PNG
 
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