I recently purchased the IPC-HDBW2320RO-ZS, installed it, and tuned the lens. I then unplugged the Ethernet cable and later plugged it back in. BI lost the signal. Am not able to detect it in Config Tool (on default IP address or any others). The cable and POE injector is fine (I tried it with another camera). I did a hard reset (10 seconds on the button inside the dome), the vari-focal lens did some whirring, rebooted, but still Config Tool doesn't see it.
Any ideas on what I should try next to get it working again?
Any ideas on what I should try next to get it working again?