Image not showing up in SmartPSS IVS setup screen

Love2ski

n3wb
Sep 28, 2019
22
3
NY
I used the weblink to access the web service login from Smart PSS.
When I go to the IVS section to adjust a rule, the image feed never shows up. I just see the rotating circle.
Any ideas?

1571362557371.png
 
Thought I would add to this issue. Playback feature in the web service behaves the same way.
Any thoughts? Web Service seems to offer more ability to access the admin NVR details than Smart PSS.