I can not get my imou ranger 2A to connect to my phone

Joined
Jun 15, 2021
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UAE
Hi

I have imou ranger 2A ip cam and I tried reset then I scan the QR code and then the imou life find it but once I select connect to camera and obatining ip a message display connection succefull then another message "something went wrong" ! any advise what I should do ?

Thanks
 
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