How to get PTZ controls to work?

[sakau]

I bought a Dahua PTZ camera a few months ago and have been unable to get the PTZ functionality to work within Blue Iris or the webUI3. If I log into the camera directly using its IP address, I can use the PTZ controls... but it does not work in Blue Iris on my computer or the app.

What settings do I need to set to ensure this works?

 

[TVille]

1. Did you use Find/Inspect to configure the camera from BI?
2. Under the PTZ/Control tab, is the Enable/Pan/Tilt/Zoom enabled?
3. Are you using the PTZ controls below the camera display or interactive controls on the display?
4. Which PTZ model?

 

[Skispcs]

ON the Hikvision I had to enable ONVIF and add a user to the ONVIF access before PTZ would work.

 

[DG99]

In camera properties go to the PTZ/Control tab. Try Dahua New V4 in network IP

 

[Flintstone61]

Let Blue Iris do the " Find Inspect" and see if it finds a PTZ. if so it should then work with BI.

 

[sakau]

In camera properties go to the PTZ/Control tab. Try Dahua New V4 in network IP

This was the ticket.

Sorry for not responding to you other helper bees. I did appreciate the help but life was busy and didn't have time to come back to the thread.