Hikvision iVMS-4200 Playback Green Line

Deemer

n3wb
May 11, 2018
1
0
Hi,

I'm having an issue with playing back storage on my cameras.

Setup:
1 x NVR DS-7604NI-K1/4P
2 x DS-2CD2385FWD-I 8MP Turret Cameras
1 x 2TB Purple WD HD
All cameras are PoE into the NVR which has PoE ports...
Network to view is through 300Mbps LAN.

upload_2018-5-11_10-52-20.png

upload_2018-5-11_10-47-2.png

This is what happens on motion detection:

upload_2018-5-11_10-47-49.png

It also stutters nearly EVERY time it picks up motion, the recording will skip from 1 sec to 4 sec then play fine then freeze frame and jump to 10s which makes it a nightmare for playing back video.

I can't playback any media through the web client either as it's just a GREY screen or fails:

upload_2018-5-11_10-50-13.png

Playback also fails through the webpage:

upload_2018-5-11_10-51-4.png

There is also no display through the Web NVR menu:

upload_2018-5-11_10-53-31.png

Any help would be much appreciated!
 
You need to go to Configuration/Local and enter the Encryption Key you set on your NVR before you can Live view through the WUI. Also, I would check Yes to Auto Start Live View, so you don't have to click Start all the time. I know this is stupid, it takes me hours to figure it out.