HikVision IVMS - 4200 live view issue - remote locations only

[ahmedsallam]

Good Afternoon Colleagues
I hope you are doing good and safe . One of my customers has local and remote Hikvision NVRs . He has IVMS-4200 installed on a local server with the local NVR . This IVMS-4200 used for live view for IP Cameras connected to both local and remote NVRs . Kindly find the below notes:

• Using Hik-connect software from any android device , Live view is working as expected for all IP Cameras connected to local & remotes NVRs.
• Using IVMS-4200 software , Live view is working as expected for all IP Cameras connected to local NVR (on same LAN as IVMS-4200).
• Using IVMS-4200 software ,Live view for all IP Cameras connected to remote NVRs gives the error "Reconnecting . Error Code open SDK String Error [105] . (Playing video failed.) "

So kindly advice how to solve the above issue ?

Thx in advance.

Best Regards

 

[SamM]

Hi,

try logging into the ivms4200 using the hik connect user details. This will not require port forwarding on the router for remote connections. local machines can be setup with lan ip.

 

[ahmedsallam]

Hi Sam
I already logging to iVMS4200 using cloud p2p/hik connect user details and still experienced the same issue.

Let me share with you that , on the same server with the same internet connection , I installed Android emulator named MEMU (similar to Blue Stacks) where i download Hik-Connect application under android . Once done , The issue has been disappeared and live view for all IP Cameras connected to either local and remote NVRs worked and streamed as expected.

It seems that iVMS-4200 has an issue when live view for remote IP Cameras connected to remote NVRs.

Does you or anyone in this forum experience any issue with iVMS-4200 when live view for remote IP Cameras connected to remote NVRs?

Best Regards

 

[SamM]

try this previous thread

Hikvision IVMS Playback failed Error Code open SDK String Error 105 - Playback failed

Hi, i have a Hikvision DVR 7208 HQHI, everything worked find for months, now without ! any changes, IVMS 4200 (no changes done too) tell me this, when i try to watch recorded Videofiles over the IVMS client: Hikvision DVR Playback failed Error Code open SDK String Error 105 - Playback failed...

ipcamtalk.com

 

[ahmedsallam]

Thx Sam