Hello Surveillance wizards. My Hikivsion DS-2CD2132F-IS night vision not working.

[Jayh]

I've searched and tired all related information I could find on this forum. I'm not sure if my night vision is dead. My camera feed doesn't use night vision but its just black/white footage. This just happened a couple days ago. Not sure what happened. Didn't mingle with the settings or do anything work on the cameras.

Thanks.

 

[alastairstevenson]

Are you saying it used to be in colour during the night and now it's black and white?

 

[Jayh]

Are you saying it used to be in colour during the night and now it's black and white?

When I disable night vision, its dark with some color. When I enable night vision, its black and white for some reason. I'm not sure everything whats going on. I can provide picture if you like.

 

[alastairstevenson]

When I enable night vision, its black and white for some reason.

That's normal.

 

[Jayh]

That's normal.

No haha, its not night vision. Hold on let me show pictures. My night vision doesn't work

 

[Jayh]

When I disable night vision, its dark with some color. When I enable night vision, its black and white for some reason. I'm not sure everything whats going on. I can provide picture if you like.

Here's a picture. No idea why its not working.

 

[alastairstevenson]

Here's a picture. No idea why its not working.

The IR is reflecting off dirt or water marks on the dome, or off a reflective surface near the dome.

 

[Jayh]

The IR is reflecting off dirt or water marks on the dome, or off a reflective surface near the dome.

Hi there! Thanks for the response. No its not that, my IR light are like dead, thats why I was saying I don't have night vision on my camera lol. When I went outside and looked for the circular red rings around my lens, there was like maybe 1-2 red LED lights. My other camera still has all of them. Now that I found out the problem, is replacing that component available to purchase or easily replacement?

Thanks