My BI system running on an HP EliteDesk 800 G1-T i7-4790 locks up about once per month. My BI system is a dedicated system with a clean install of windows 10 pro. The lockup normally occurs in the morning. I can not seem to find any indication for the problem.
I would like to install a Hardware watch dog timer to force a reboot if the system locks up. I would like recommendations from users that are actually using a hardware watchdog time.
The BIOS does not have a built in watchdog time.
I was interested to see what headway you made in this area if at all. Along with some questions in hopes it may shed some light on the problem at hand.
- State: When the computer is
Locked Up is it the BSOD or the fact the system will not accept any user input. Such as moving the mouse does nothing to typing with the keyboard is also the same? Or is the computer just very slow to react to user input like when you try to open a program and it takes ages to complete?
- Ping: When the computer is in this state can you ping the target computer and does it reply back?
- SNMP: Do you have any SNMP Manager running on the network to monitor the state of your network / computer systems?
- HD Activity: When the system is in this state do you still see HD LED blinking activity happening?
- Frequency: How long has this condition existed and how often does it happen?
- System Resources: When the system is operating fine what does Windows indicate are the resources used?
- Error Logs: If you go into the Administrative
tools does the event viewer offer any insight as to the problem(s). The next time this lock up happens document the time and go into the event viewer to see what is happening leading to, during, and after the hard reboot.
As an aside I would encourage you to enable SNMP on the computer system and monitor the same with a SNMP Manager of your choice. Doing so will offer tremendous insight as the current health, operating state, and track historic events not easily gleaned by looking at the event view logs.