Frozen Export

[ARAMP1]

I'm trying to export a clip that is only a few seconds in duration and it's as if the export function freezes up on me. I've selected the specific camera I want, the date and then found the clip where the time was at. The full clip appears to be 2h and 52 m long. I moved the slider to the start point and the end point. After I clicked the box with the arrow to export, I selected a hard drive on the computer and the convert/export screen just greys out and stays there.



In the record section of camera setup, I had "combine or cut video" set to 8 hours or 4GB. Maybe that is too large? I've trimmed it down to 1 hour. The computer doesn't seem to be overloaded, running 4-10% CPU during the whole process. The hard drive where the clip is stored and the hard drive I'm trying to export to are mostly empty. I'm running 5.6.7.3. I've also tried other cameras and it's the same thing, so it doesn't seem to be isolated to this one camera.

Any other ideas?

 

[wittaj]

I have had that happen from time to time. It will finish it, just give a few minutes.

 

[ARAMP1]

I have had that happen from time to time. It will finish it, just give a few minutes.

Okay, I'll give it another shot. Thanks. Any idea of what causes it?

 

[ARAMP1]

I just downloaded a random clip to test from my 1 hour blocks and it downloaded instantly. Looks like that might have been what was causing the hangup.

 

[Mike A.]

Shouldn't. Probably just coincidence. I run with shorter times now but I know I did lots of exports when I had things at 8 hours. But generally shorter works better overall anyway for a variety of reasons I think.

 

[looney2ns]

If you are recording continuous plus motion, files should be set for 1hrs. Large files use lots of resources just in handling of the files.

 

[samplenhold]

I always have trouble exporting MP4 files. It does not hang, but when I try and play them, most of the time I get an error. Usually the first 2-3 exports work, and then they don't. I end up having to export in avi format.