Error: There was an error loading the PTZ deination list

[trixie]

I get this error constantly. It affects my Amcrest IP2M-858w camera. ISPY version is Ispy 64 v 7.2.5.0. It is causing my camera to not work. Any one seen this and if so, how do I fix it?

 

[CarlosBarletta]

Hello There, we highly do not recommend using any 3rd Party Applications for our Technologies due to software incompatibilities that will result in some sort of feature loss. We recommend using the Amcrest Cloud App or the Amcrest View Pro App. Amcrest Team