Error: 8000007a (Check Port/User/Password)" error message Dahua Cams Only! Annke and Reolink are OK. The only change was BI update to version 5.9.9.43

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BYS

n3wb
Jul 15, 2024
30
5
Los Angeles, CA
Just updated to BI version 5.9.9.43 (4/25/2025) and got a "No Signal" message but only for my Dahua 5442 cams. Annke and Reolink cams experienced no issues. I logged into each Dahua cam by IP address and they work fine. What to change in BI to fix this? They are configured as Generic/ONVIF with RSTP port 554 and ONVIF 80. These setting have been flawless prior to the update.

I am stumped on how to fix this. Its not a PW issue as the PW remains the same and I am able to log in by IP.

Thanks in advance.
 
Post a screenshot of the popup window that appears when you hit find/inspect for that camera.

Usually this happens when there is an error with the ONVIF password that can be corrected by logging into the camera GUI and going to the account page and then the ONVIF Manager (or something like that depending on GUI) tab and changing the password, even if you change it to what it is now.
 
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