EmpireTech NVR5224 IVS recordings not working

[gr8tech]

Anyone know what is the issue with the IVS marking/recordings not working on NVR5224 upgraded firmware to General_NVR5XXX-4KS2_MultiLang_V4.001.0000006.1.R.210709 and also DH_NVR5XXX-4KS2_MultiLang_V4.002.0000000.6.R.221115. Having issue with all the connected camera models, (IPC-HWD5231-ZE, IPC-HDBW4231F-E2-M, DH-SD1A40XB-GNR, IPC-COLOR4K-T).
Interestingly, if the target filter is enabled on the IPC-COLOR4K-T, there is an IVS clip/recording however no alarm marking on the playback timeline either.

The IVS markings were red on the playback timeline on the NVR and was previously working before the upgrades. I'm hoping this is not a permanent feature, i.e. change in behaviour.

 

[bigredfish]

I can't speak to that specific firmware, but a couple of things to check

1- Do you have all recording types checked at bottom of playback?


2- Do you have the recording schedule set for each channel for IVS/Intelligent?


3-Do you have the record Mode set for each channel?


4 On the CAMERA does each rule have the "Record" box checked? (on the new UI the "Event Linkage")

 

[gr8tech]

A BIG Thank You @bigredfish. The "storage" settings were the key.. I had set the schedule on the camera and had not realized it was required on the storage.