Hi All,
Just got a Hikvision DS-2CD2135F-I, but am unable to install. I can find it using the SADP tool that came with it, but am unable to change the IP address as it appears not to accept the factory password (12345), username (admin). The error I get from BI indicates incorrect password too. I wanted to do a manual reset like is on my other Hikvision cameras (microswitch depressed with a paperclip), but cannot seem to find one on this camera.
Do I have the wrong factory username/password (admin/12345)? Do I have to take it apart to attempt a manual reset to defaults?
I know it is there as the SADP tool finds it, but I cannot access it.
Suggestions?
Thanks!
Just got a Hikvision DS-2CD2135F-I, but am unable to install. I can find it using the SADP tool that came with it, but am unable to change the IP address as it appears not to accept the factory password (12345), username (admin). The error I get from BI indicates incorrect password too. I wanted to do a manual reset like is on my other Hikvision cameras (microswitch depressed with a paperclip), but cannot seem to find one on this camera.
Do I have the wrong factory username/password (admin/12345)? Do I have to take it apart to attempt a manual reset to defaults?
I know it is there as the SADP tool finds it, but I cannot access it.
Suggestions?
Thanks!