DHI-NVR5432-16P-4KS2 won't boot up after upgrade

[DavidsonCGL]

Dear Alexis, sorry for my late reply but I have been researching more before I talk to you again.

Understand my situation please....

I have a Dahua NVR5216-16P-4KS2. I think it is based on a Linux-3.10.0_hi3536 (Hilsilicon)

I have tried a lot of methods for TFTP upgrade but I am doing something wrong. Either I do not have the correct IPs for the TFTP serevr or I do not have the right TFTP/NVR upgrade files.

Please find attached a photo of what Putty gives me when connecting with a console cable.

Thanks a lot Alexis for your help

 

[alexis59]

Hi Davidson,
Stange. On mine i can t see enter key to stop autorun but not on your.
You have not exactly thé same 5432 for me.
You can try to enter key * many Time at the boot Time, you must have prompt with #
So you should pass command run ....

Let me know

Regards

 

[DavidsonCGL]

Hi Alexis

Yes I managed to stop boot loop with * enter but it look like I have the TFTP server or IP setting wrong ? and which file do I put in the TFTP server ?

See picture

 

[alexis59]

Hi Alexis

Yes I managed to stop boot loop with * enter but it look like I have the TFTP server or IP setting wrong ? and which file do I put in the TFTP server ?

See picture

Ok on your tftp server did you see the connection from the nvr ?

 

[alexis59]

During thé boot dis you see thé link on the nvr ethernet port? If yes you can test Ping nvr ip -t on the pc to know if thé nvr have the défault ip 192.168.1.108

 

[DavidsonCGL]

Ok on your tftp server did you see the connection from the nvr ?

Nooo

If I fix that part I think we can fix my issue,

I am using Cisco TFTP and I tried using Hikivsion TFTP server too. I can see putty response with NVR but TFTP server I am not sure how it works

My NVR had a static IP address before the upgrade corrupted, does the NVR have default IP now ?

 

[alexis59]

Nooo

If I fix that part I think we can fix my issue,

I am using Cisco TFTP and I tried using Hikivsion TFTP server too. I can see putty response with NVR but TFTP server I am not sure how it works

My NVR had a static IP address before the upgrade corrupted, does the NVR have default IP now ?

 

[alexis59]

Not sûre have thé default, how se can échange more simply ?
Mail, teamviewer other, ?

 

[DavidsonCGL]

I am not sure I understood you? Do you want my email or Teamviewer ?

 

[alexis59]

I am not sure I understood you? Do you want my email or Teamviewer ?

Yes as you whant i think is more

 

[alexis59]

More easy

 

[DavidsonCGL]

THANK YOU FOR ALEXIS, he solved my problem with a lot of his help !!!!

 

[shine555]

i was just upgrade my NVR5432 and the boot loop is kept happening
I am so freak out
can anyone walk me through the unbricking process pls

 

[alexis59]

Hi,
Do you know, putty,tftp server ?

 

[shine555]

I have used putty a long time ago

Hi,
Do you know, putty,tftp server ?

 

[alexis59]

First
You must be connected to nvr with serial câble. 115200 8/N/1.
Keep key * puch untel you have thé prompt with #
So you will be able to pass comand for exemple help and enter.

Try pléase and let you know

 

[shine555]

First
You must be connected to nvr with serial câble. 115200 8/N/1.
Keep key * puch untel you have thé prompt with #
So you will be able to pass comand for exemple help and enter.

Try pléase and let you know

OK
So you're suggesting to connect to NVR via RS232 (COM) PORT on the and use putty to send command right?
I need to find the COM Cable and Computer with COM Port

 

[alexis59]

OK
So you're suggesting to connect to NVR via RS232 (COM) PORT on the and use putty to send command right?
I need to find the COM Cable and Computer with COM Port

Yes it s the only way

 

[DavidsonCGL]

OK
So you're suggesting to connect to NVR via RS232 (COM) PORT on the and use putty to send command right?
I need to find the COM Cable and Computer with COM Port

If you do not have a computer with a COM port you can use a USB to serial cable.

It worked with my laptop via USB and NVR

It has to be the exact type which I attached in this message

Can always help

 

[shine555]

If you do not have a computer with a COM port you can use a USB to serial cable.

It worked with my laptop via USB and NVR

It has to be the exact type which I attached in this message

Can always help

thanks,
i just got one, but the wrong one TT
i got USB to RS232 but its male connector