- Dec 3, 2016
- 160
- 90
I have an NVR4216-16P-4KS2 in the field that I installed in 2017 with a 4tb WD Purple hdd. They called me today telling me that they had an issue in the office that they needed to view but couldn't playback anything. I went remote with the NVR and found that under the hdd manger, the hard drive was listed as "error" and I indeed couldn't play anything back.
By default, shouldn't an alarm have sounded when the hdd died on this thing? I know I should (and will now) have email alerts enabled but I would think the alarm would be enabled out of the box. Any ideas?
By default, shouldn't an alarm have sounded when the hdd died on this thing? I know I should (and will now) have email alerts enabled but I would think the alarm would be enabled out of the box. Any ideas?