I purchased a NVR5232-4KS2 from Andy about 7 months ago. Everything works properly including record and playback, except it is not recognizing the hard drive size correctly. I have a 2tb hard drive in it, but it thinks it is a 4tb (shows 3.62tb). I swapped the 2tb for a 10tb, and it still thinks it is a 4tb. Then I installed both the 2tb and 10tb at the same time, and it only shows one 4tb hard drive. It does not detect the 10tb. The 10tb drive works in a different dahua nvr as expected. I have recently updated the firmware. I have also tried a factory reset, still the same. Has anyone else experienced this issue or know how to resolve it? I have messaged Andy, but no response yet.
NVR5232-4KS2
32
4
2
7E037FFPAZC07A3
V3.2.7.147361
21.06(V3.1.0.1174937)
V2.4.1
V4.002.0000000.3.R, Build Date: 2022-03-22
V2.2
NVR5232-4KS2
32
4
2
7E037FFPAZC07A3
V3.2.7.147361
21.06(V3.1.0.1174937)
V2.4.1
V4.002.0000000.3.R, Build Date: 2022-03-22
V2.2